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Introduction

This diploma covers K1–K5 levels of knowledge.

Levels of Knowledge:

Example:

K1: What is the definition of a business case?

K2: What is the purpose of producing a business case before initiating a project?

K3: In the scenario of a bank digital transformation project, how would you organise a workshop to identify the solution requirements?

K4/K5: If you were at the start of a new business analysis assignment to help improve the effectiveness of a particular business area, what would you do first?

This Section includes the syllabus with links to various stories about Unhappy Bank’s digital transformation journey. Each section covers a different aspect of the project, providing valuable insights and real-world examples to help you prepare for the BCS International Diploma in Business Analysis. At the end of each section, there is a test designed to help you test your knowledge.

1.1 Explain the rationale for business analysis.

1.2 The holistic view of a business system

1.3 Competencies of a business analyst

1.4 Professionalism in business analysis

1.5 Business environment analysis

1.6 SWOT analysis

1.7 Business performance measurement

1.8 Business analysis within the lifecycle for business change

Test for Section 1 “The Business Context”

2. Business Analysis Techniques (K4/K5)

2.1 Investigating and documenting business situations

2.2 Stakeholder analysis

2.3 Modelling business activities

2.4 Business events

2.5 Business rules

2.6 Gap analysis

Test for Section 2 Business Analysis Techniques

3. Business Case Development

3.1 Rationale for making a business case

3.2 Contents of a business case

3.3 Options

3.4 The financial case

3.5 Investment appraisal techniques

3.6 Risk analysis

3.7 Impact analysis

3.8 Lifecycle for the business case

Test for Section 3 Business Case Development

4. Requirements Definition (K4/K5)

4.1 Requirements engineering

4.2 Requirements elicitation

4.3 Requirements analysis

4.4 Requirements validation

Test for Section 4 Requirements Definition

5. Requirements Management and Documentation

5.1 Requirements management

5.2 Change control

5.3 Version control

5.4 Tools in requirements management

5.5 Types of requirements

5.6 Legal issues and business analysis

5.7 Documenting requirements

5.8 Requirements modelling

Test for Section 5 Requirements Management and Documentation

6. Practitioner Specialism (K2/K3)

The Business Analysis Diploma offered by BCS (British Computer Society) is a comprehensive program that aims to equip individuals with the knowledge, skills, and competencies required to perform the role of a business analyst effectively. The program covers a wide range of topics related to business analysis, including business strategy, requirements engineering, business architecture, stakeholder management, and business process modeling.

By completing the Business Analysis Diploma program, a business analyst can benefit in several ways. Firstly, the program provides a solid foundation in the key concepts, techniques, and tools used in business analysis. This enables the business analyst to better understand the business environment, identify business problems, and propose effective solutions.

Secondly, the program equips the business analyst with the skills and knowledge required to engage with stakeholders effectively. This includes the ability to communicate clearly and concisely, negotiate and manage conflicts, and build relationships with stakeholders.

Thirdly, the program emphasizes the importance of continuous improvement and learning. Business analysts who complete the program are encouraged to continue their professional development and stay up-to-date with the latest developments in the field.

Overall, the Business Analysis Diploma by BCS provides a comprehensive and structured approach to developing the skills and knowledge required to perform the role of a business analyst effectively. The program supports the role of the business analyst by providing a solid foundation in key concepts, tools, and techniques, as well as emphasizing the importance of stakeholder engagement, continuous improvement, and professional development.

Overall, the techniques, methods, and models studied in the Business Analysis Diploma program bring greater clarity by providing a structured approach, a common language, a framework for analysis, and consistency in the analysis process. By following these principles, business analysts can ensure that their analysis is thorough, comprehensive, and easy to understand for all stakeholders.

Overall, the Business Analysis Diploma program offered by BCS is highly relevant to a digital transformation project of a bank. It equips business analysts with the knowledge, skills, and competencies required to analyze business strategy, requirements, and processes, manage stakeholders effectively, and ensure that digital systems and processes are continuously improving to meet the bank’s evolving needs.

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